Faking emotions at work: the positive and negative side of workplace acting
Fri, Mar 29, 2019
In many jobs, employees are expected to act happy, or at least friendly, even when they just don’t feel like it. So, it’s not unusual that workers occasionally fake positive feelings, even when the results actually make them feel worse. But research by an Oklahoma State University professor has found that a person can actually feel better by doing the opposite, or faking negative emotions.
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